Howard's Ace Hardware

I love Ace Hardware. Every time I go there I'm impressed by their friendly customer service. If I seem like I'm looking for something, I'm asked by a floor staff member if I need assistance. And if I do need to ask for help, it's just steps away. And their staff is super knowledgeable. But what I really love about Ace is how their inventory is so vast and well organized for such a moderate space. I always find what I need in a fraction of the time than when I go into big box hardware store.

probably NEVER buy ammo here again due to missing bullets and the boxes were behind the counter. I found this out when I arrived home .Ace's ultimately compensated me for the missing bullets but the way that the employee named Chris handled it was very disrespectful .he never accused me of stealing them but he sure implied it . Because he told me that nobody has opened the boxes and apparently they've been sitting for 2 months (saying this while having a staring contest the whole time) . (I'm thinking to myself, so you're telling me nobody have opened these in 2 months). It's wasn't worth it driving from 59 ave to 32 st to be look at like a theft . Update: thank for apologizing but trust been broken and that employee is reflection of your store. You do have many great employees that help me out before however one of your employees (guy with the cowboy hat) doesn't know how to talk to customers with respect.It makes your store look bad. I would still shop cause of the great deal on paint but I'd still feel uncomfortable being around that employee.

I love this Ace location and have been helped by Tyler in the past, which was always a pleasure. Today I was shocked he remembered me from my last visit and really saved the day. I’ve been looking for specific paint for a project AND Tyler delivered! 10/10! I also enjoyed that another customer came over to let Tyler know what he’d recommended to them previously worked great. It takes a lot to build that kind of rapport with customers and it’s awesome to see.

I recently had the pleasure of being assisted by Tyler an employee at Ace Hardware, and I couldn't be happier with his level of expertise and helpfulness. From the moment I walked into the store, Tyler greeted me with a warm and friendly demeanor, instantly making me feel welcome. He patiently listened to my needs and concerns, taking the time to understand exactly what I was looking for. His extensive knowledge of the store's inventory and their willingness to go above and beyond to find the right product for me was truly admirable. Tyler guided me through various options, providing insightful recommendations and ensuring I left with exactly what I needed. Their exceptional customer service skills and genuine desire to assist surpassed my expectations, making my shopping experience at Ace Hardware a truly pleasant one. Furthermore, Tyler's passion for their job was evident in their attention to detail and dedication in helping me. Tyler exhibited a remarkable ability to explain complex concepts in a simple and understandable manner, ensuring that I left the store fully informed and confident in my purchase. His friendly and professional attitude along with their patience and willingness to clarify any doubts left a lasting impression on me. I highly recommend that Tyler at Ace Hardware for their exceptional customer service skills, knowledge, and commitment to providing an outstanding shopping experience.

This place is awesome!! They have everything, including hundreds if not a thousand different colors of artistic spray paints. The staff are happy & helpful! I live in Chandler, and it's worth the drive.